Privacy Policy for Dedicated Phone Number (DPN)

Effective Date: January 1, 2026

This Privacy Policy outlines how JB Electric ("Company," "we," "us," or "our") collects, uses, and protects information obtained through our Dedicated Phone Number (DPN) published on our website. This policy is intended to comply with applicable laws in the States of California and Nevada.

1. Information We Collect

When you contact us via our Dedicated Phone Number, we may collect:

• Your phone number
• Your name (if provided)
• Voicemail messages or call recordings (if applicable)
• Any information you voluntarily provide during calls or text messages

2. How We Use Your Information

We use this information to:

• Respond to inquiries and provide services
• Schedule appointments or consultations
• Maintain internal business records
• Improve customer service and communication

3. Call Recording and Consent (California & Nevada Compliance)

Calls may be recorded or monitored for quality assurance, training, and documentation purposes.

• Under California law (two-party consent), we will obtain your consent before recording calls.
• Under Nevada law, call recording will comply with applicable consent requirements.

By continuing the call after notification, you consent where permitted by law.

4. Text Messaging (SMS/MMS Compliance)

If you communicate with us via text:

• Message and data rates may apply
• You can opt out at any time by replying "STOP"
• We will not send marketing messages without prior consent, in compliance with applicable federal and state laws

5. Sharing of Information

We do not sell or rent your personal information. We may share information only:

• With service providers (such as phone and communication platforms)
• When required by law, regulation, or legal process

6. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the right to:

• Request access to personal information we collect
• Request deletion of your personal information
• Know what categories of data are collected and how they are used

To exercise these rights, contact us using the information below.

7. Nevada Privacy Rights

Nevada residents can request their personal information not be sold. JB Electric does not sell personal information. JB Electric uses safeguards to protect personal information from unauthorized access, disclosure, or misuse.

8. Data Security

We implement reasonable safeguards to protect your information from unauthorized access, disclosure, or misuse.

9. Data Retention

Personal information is retained only as long as necessary for business or legal purposes. Third-party services may assist with the Data Privacy Notice, and they have their own privacy practices.

10. Third-Party Services

Our DPN may be supported by third-party providers. These providers are responsible for their own privacy practices.

11. Changes to This Policy

We may update this policy periodically. Updates will be posted with a revised effective date.

12. Contact Information

JB Electric
PO Box 2066 Beaumont, CA. 92223